Nurse Teresa Malijon waits for patients at a drive-through testing site for coronavirus in a parking lot at the University of Washington’s Northwest Outpatient Medical Center in Seattle, Wash., March 17, 2020. (Brian Snyder/Reuters)

The COVID-19 crisis has fast-tracked long-contemplated, patient-centric changes in medicine.

The coronavirus pandemic has challenged health care as much as any industry in America. Across the country, hospitals have confronted the dual burden of preparing for the possibility of being overwhelmed by COVID-19 patients while struggling to maintain financial viability in the face of catastrophic revenue loss as other patients stay away, fearful of exposure to the virus. Meanwhile, physicians, nurses, and other front-line health-care workers have desperately sought to learn and apply the latest information about the virus, only to find themselves picking their way through an unruly mess of strong opinions and weak data.