How The Blockchain Adopters Able To Understand Its Potential For Insurance

As we move towards digital transformation, there is no doubt that insurance is leading the way in its adoption. The industry is gaining the understanding that blockchain is a highly accurate general ledger technology that — somewhat like Google Docs — can be shared selectively with users.

What hasn’t been addressed yet, however, is exactly how best insurance can make use of the new technology:

  • What is revolutionary about it for our industry?
  • What will the first application be?
  • Or perhaps: What is the killer application that will lead to its widespread adoption?

First Out Of The Gate

First off, let us emphasize that blockchain will not, in the foreseeable future, be replacing current insurance technologies wholesale. It’s far more likely to be used as a transport layer to move existing portions of policy administration data into a more efficient, accurate and selectively shareable format. That said, blockchain’s time appears to be here. Some startups already have a blockchain-based application that automatically produces certificates of insurance. It’s a relatively minor use of the technology, considering its capabilities. But it’s working incredibly accurate, and may set a new industry standard for blockchain use in insurance certificates.

Other processes that are far more cumbersome — claims, big underwriting cases, reinsurance — stand to benefit even more from blockchain adoption. The hallmark of big underwriting and reinsurance cases is a mass of information, all of which has to be collected and managed. This data changes all the time because new information is submitted throughout the life of the case — and all of it has to be kept current. The strength of blockchain for this type of use is in its effective management of ecosystems of information, allowing for high-level communication and collaboration.

Claims Use Case

Another example that we can look at is how well blockchain would smooth out the rough edges of ocean marine cargo insurance on a ship. Let us say a vessel carries many containers, all belonging to different parties, all holding various goods. There’s a massive bill of lading on that boat. One container might contain wristwatches; another one, dishes; another one, silverware; another with blankets. Virtually anything that’s made and loaded into that vessel is coming into one of our ports, wherever you are in the globe. The sheer mass of these details adds up to big risk.

The shipping company has to keep track of everything because if they have a claim, they’ll need to know whose container got damaged, lost or fell overboard, and the value of the goods in question. And for this, blockchain again will for sure provide a good help when it comes to tracking and monitoring.

User Experience

Lastly, to building systems in blockchain from the ground up, at first, there will be many instances where the technology can be used in stages, to augment or replace parts of a system.

Again, blockchain applications can be seen as a transport layer — namely, a place to which you’ll be able to export existing data in your system and enable it to run far more efficiently, and with broader management and file sharing capabilities.

To illustrate, let’s say that you want to upgrade some of your policy administration files to the blockchain. Whatever software you have that creates a process flow can be substituted licensing, commissioning, and compliance verification is all areas that would particularly benefit. Once your files are uploaded to the blockchain, all of that data can be managed in an amplified setting, with the secure, selectively shareable ledger blockchain offers.

Transactional, collaborative, and highly secure — all prized qualities in the insurance industry — blockchain also holds out the promise of managing far more complex data loads than even the most modern conventional technology can.

Overall, we can all safely say that the insurance industry now understands that blockchain technology is highly accurate and has virtually boundless potential.