The world of work is undergoing a major process of change. With the rise of technology and economic, political and social disruption intensifying, organisations are having to adapt to increasingly global competition, new business models and changing customer demands. In today’s dispersed workplaces, more and more people are working from anywhere, at any time. Artificial intelligence and automation are gathering pace and the need for employees to constantly learn new skills to reach their potential and help their organisations thrive has never been greater. Virtually every business is having to work out how to adapt and transform. The physical workspace and the skills required are evolving and it won’t be long before there is a potential mismatch between the skills workers currently have and those that their business needs in the future. Human skills are a competitive advantage, and how agile a company is in embracing new technology to unlock and nurture those skills impacts employee happiness and business performance. Organisations that invest in the continuous development of their people will succeed in enabling a people-led transformation in the digital age. After all, it is people-centric companies that are the most successful in making change happen. Technology makes people development easy. The right systems and processes fuel a people-led transformation in the digital age in a number of ways, from helping to recruit new talent to driving collaboration and developing tomorrow’s leaders. Technology also provides organisations with the data they need to make informed decisions to affect change.

Recruiting the best talent

In the future workplace, the need to hire skills different to those that exist today will intensify the war for talent. The rise of the gig economy and demand for hiring workers on a flexible basis will empower change and create a more on-demand culture in the workplace. To bring new skills into the business, organisations will need a clear recruitment strategy and the right procedures in place to attract and hire both freelance and permanent staff. The future of recruitment will always be human, but it will also be increasingly augmented with technologies, including artificial intelligence and digital platforms, that automate and optimise the recruitment experience for organisations and job-seekers alike. Kallidus Recruit, our easy-to-use applicant tracking system, has been designed to enable recruitment teams to identify and hire the best talent when they need it. It ensures the best candidate experience while giving full visibility of every part of the recruitment journey, from a candidate’s first application to their first day in their new job.

Making it easy for people to learn

One of the biggest challenges in the future will be balancing the recruitment of the skills needed now, while focusing on the organisational ability to develop raw talent and the skills needed in the future. Making it easy for people to learn will be critical, at one level for the delivery of mandatory or induction training to new starters to building long-term capability in the business. Learning is undergoing a major transformation. In the past it was confined to the classroom. But in the same way that the office is no longer the hub of productivity, nor are the confines of the classroom the hub of learning. Businesses are having to rethink traditional ideas surrounding productivity and are reimagining how they can enable employees to accomplish tasks when and where it is best for them. Whether it’s at work, while travelling or from home, the future of learning is about making it as easy as possible for people to learn and maximising natural learning opportunities. Next-generation learning platforms such as Kallidus Learn help to deliver a fun and engaging learning experience and empower learners to learn on demand and on the go. The connected, always-on era in which we live means more and more people are able to complete their workplace learning on handheld devices using a rich mix of e-learning, video and learning games to supplement face-to-face education. Learning will become available increasingly at the point of need and a part of the working day, removing the time and cost spent in the classroom. Another key trend as we embrace the future will be a greater focus on performance management. Kallidus’ Perform software will help organisations to align their skills development with their business’s strategic goals, while ensuring individuals have a clear purpose and understand how their development will contribute to business success. The future of work is already here in many ways, and technology has a crucial role to play in creating a dynamic way to live, work and learn, and in leading a people-led transformation in a world where there is a lot of change and disruption.